We are committed to safeguarding your personal information.
Effective date: 11/04/2025
Stowaa (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website and services (collectively, the “Services”).
We may collect and process the following types of personal information:
Account Information: Name, email address, username, password, contact details.
Usage Data: Information about how you access and use the Services, including device information, IP address, browser type, pages visited, referring/exit pages, time/date stamps.
Content Data: Any text, images, files, or media you upload or generate via our platform (e.g. social posts, graphics).
Payment Information: Payment method, billing address, transaction details (if you purchase a paid plan).
Communications: Messages, feedback, support requests, correspondence with us.
Cookies & Tracking Data: Cookies, web beacons, analytics tools to collect data about your interactions with our site, to personalize content and ads, for website performance, etc.
We use your personal information for purposes including:
To provide, operate, maintain, and improve our Services.
To process your transactions and manage your account.
To enable features such as scheduling, analytics, AI-suggestions, team collaboration, content generation.
To communicate with you, including sending updates, newsletters, notices, and customer support.
To monitor and analyze trends, usage, metrics to better understand how users interact with the Services.
To protect the security and integrity of our Services, detect and prevent fraud or abuse.
To comply with legal obligations.
If you are in a jurisdiction (such as the EU) that requires identifying a legal basis for processing, our legal bases may include:
Your consent (where required), e.g. for cookies, marketing communications.
Performance of a contract (providing the services you requested).
Compliance with legal obligations.
Legitimate interests (e.g. improving our services, fraud prevention), provided your rights and freedoms are not overridden.
We do not share your personal information except in the following circumstances:
Service Providers / Third Parties: We may engage vendors, contractors, or service providers to support our Services (e.g. payment processors, hosting providers, analytics tools). These parties have access only to the data needed to perform services on our behalf and are obligated to keep it confidential.
Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Obligations: When required by law, regulation, or governmental request; to protect vital rights; or to comply with legal process.
With Your Consent: Where you have explicitly agreed.
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, use, alteration, or destruction. These include encryption, access controls, secure data storage, and regular security audits.
However, no transmission over the Internet or storage system is perfectly secure. We cannot guarantee total security.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymize it.
We use cookies and similar tracking technologies to:
Recognize your device and provide a better user experience.
Understand and analyze how you use the Services.
Tailor content, features, and advertisements.
You may control cookies through browser settings. Some cookies are essential for the functionality of the site; others are optional (for analytics, advertising).
Depending on your location, you may have the following rights under applicable law:
Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Deletion: Ask us to delete your data under certain circumstances.
Restrict Processing: Ask us to limit how we use your data.
Portability: Receive your data in a structured, commonly used, machine-readable format.
Object: Object to certain processing, including for marketing.
To exercise these rights, please contact us at [insert contact email].
Our Services are not intended for children under age 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.
Your information may be stored and processed in any country where we or our service providers operate. Data transfers to countries outside your jurisdiction (including outside the EEA, if applicable) will be protected by appropriate safeguards in accordance with applicable laws.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top and notify you (e.g. via email, or posting on our site). We encourage you to review this page periodically to stay informed of any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us:
Email: hello@stowaa.com
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